Required information for spare parts inquiries

In order to properly process your request, we need the following information:

Our order number under which the equipment was delivered (4 variants):

(This number is indicated in the "Documentation for installation and operation" - title page or on the nameplate of the burner).

In order to process your request as quickly as possible, the following information is also very helpful:

• Position
• Designation
• Circuit diagram
• Material number
• Serial number
• Quantity
• Type plates
• Photos

Example:

As soon as we receive the further information, we will immediately start processing your request.